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[成功校友] 瓦岱勒校友FLORIE LECHAPT(酒店培训和招聘经理)的成功故事!

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发表于 2014-7-25 15:07:56 | 显示全部楼层 |阅读模式
瓦岱勒校友FLORIE LECHAPT(酒店培训和招聘经理)的成功故事!

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       瓦岱勒人的成功故事如此吸引人的原因就是我们能够体会到瓦岱勒校友有多么热爱自己的工作,同时我们也能够将这种热情传播出去。! d( X; i, I1 L# ^7 A% C

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       例如,在这个成功故事当中,瓦岱勒巴黎校区2009届毕业生Florie Lechapt向我们讲述了她的故事,目前她是莫里斯酒店(Le Meurice)培训和招聘经理。1 ^1 s5 u! A% [1 \
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       是什么促使你想要进入瓦岱勒呢?你对瓦岱勒有什么样的记忆?& v1 x: T3 x- W/ ]( E3 @' U7 n0 O
       在一个完全不同的领域获得一个两年制职业学位之后,我决定去伦敦提高我的英语能力。我本计划在那里呆三个月或四个月,但是我却在那里发现了我的新热情之所在。我花了好几天在一家很棒的伊比利亚餐厅Eyre Brothers找到了一份工作。
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: Z. c0 E# k% w1 m       我真的很喜欢了解餐桌艺术并为顾客服务。我在英格兰呆了一年多,随后返回法国,重返学校,攻读酒店和旅游管理学位。
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       瓦岱勒所能提供的真的非常有趣。如果你读预科,你就能够巩固自己的知识为进入两年制硕士学位课程学习做准备。这恰好是我一直在寻找的东西,所以我立刻申请了瓦岱勒。这就是所有事情的开端。8 ~6 Z! q+ @' n

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       当我在瓦岱勒开始学习时,我迅速意识到我所选择的领域与我所了解到的都完全不同。你要学习如何正确工作、学会自律,而且学校所提供的课程完全与酒店市场需求相符。4 i5 i  _. e" ^! j: a! }0 n

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       你在学校做了什么实习?在哪些部门实习?" C" F- Q6 X1 k& @
       硕士预科时,我们的第一次实习必须在国外进行。我想要体验一种新文化,所以我去了爱尔兰的一家五星级酒店 Adare Manor实习,它是一家邻近利默里克(Limerick)的美丽的高尔夫度假村。我在酒店餐厅实习,身心都得到了锻炼。工作条件非常艰苦。我们被要求做很多工作。但是这段经历使我能够更好地了解这个领域的真实状况,使我变得更加成熟。
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0 c7 @- q- e- x# L" |4 l       至于我硕士学位学习的第一年,我决定去一家完全不同的酒店:法国拉卡诺(Lacanau-Ocean)三星级酒店Hotel du Golf,任职于前台。我了解了客房部,但是对我而言最有趣的是,我们必须具备许多各种不同的技能,因为酒店很小,仅有50间客房。我喜欢做如此多不同的事情。
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$ ]4 ]! N" L  ~: s  O7 k) N5 f4 G       至于硕士学位第二年的实习,我们必须专注于某一个领域,当然做的实习也是与此相关的。我决定在人力资源部工作。我对所有和餐饮相关的事情都非常感兴趣,但是我认为一个更具“功能性”的实习会为我的简历增添附加值;这会为我的运营能力增加管理技能。后来我就在莫里斯酒店进行了这次实习。
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       从那以后,你就再也没有离开过这家公司?$ A& C8 F: Q  @  K. ?
       也不尽然。我从这次的实习当中学到很多,并决定继续在这个我很喜欢的领域工作。那次实习过后,我就开始寻找在酒店担任人力资源经理助理的机会。就在我完成实习之后,我就被聘为马恩拉瓦莱(Marne-la-Vallée)四星级度假酒店招聘和内外部沟通助理。3 ?% Y( w& y: }9 v$ }
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$ A' t' ~6 O5 Y0 ~6 M       莫里斯酒店仍然对我非常重要,我经常想象着有一天我拥有了足够的经验,能够重返这家酒店。我完成实习大约两年后,我之前工作过的酒店的HR协调员为我提供了一个新机会。一份工作随之而来,非常专业的一个职位:厨房和西点部人力资源管理,涉及80名员工。- d# G& X5 W8 _4 Q' Y. @$ ^
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       所以,当前你的工作职责包括什么?
9 L! N, ?! Z5 n) P- u3 e  b% {       我已经担任培训和招聘经理一年多。我的日常工作分为两大部分:莫里斯酒店内部工作,以及与Dorchester Collection(豪华酒店运营商)的外部工作。
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7 v0 K) y+ u1 L8 z, O- Q       内部工作:5 C# E9 ~  p; V7 ~! w/ v; a
       -我负责提高我们员工所具备的技能(培训项目、工作时间和非工作时间个人培训等)。我也负责确保每一个人的工作需求都与我们酒店想要达到的品质水平保持一致。我研究培训组织、管理预算、处理所有行政后勤工作、进行内部培训等。
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% Q0 r. [' W: p% f+ |% g' d3 J  C       -我负责厨房和西点部门的人员招聘,并协助人力资源经理工作:参加贸易展、在网上发布职位空缺、进行工作面试。. A9 e2 f# U8 g9 M! t

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3 a- V) D2 a; M5 O% @* Q" X3 I3 Z6 s       -我也负责莫里斯酒店与学校的联系:演讲、招聘、访问学校并设计交流工具。7 f- c/ x" \$ T
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# f3 h2 G( [% @7 z( J/ G: W$ N       -最后,负责以Collection的价值观为重点的内部沟通,在餐厅组织每月员工活动。
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. s; q+ s: u/ a' f7 k% B4 t       外部工作:
3 k8 T5 ], [. W' d- T4 O" M5 r3 y       -我帮助整个Dorchester Collection Academy撰写培训项目,并担任酒店培训员(超过15个模块)
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! a  ^7 [0 ]( w+ u2 o2 `       -当我们访问国外酒店管理学院时,我代表Collection旗下的巴黎酒店。
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- W5 t, j3 |' K& K+ v8 g. ~       莫里斯酒店与其它酒店的区别是什么?
* ?# d* b4 I* z       莫里斯酒店是一家别具一格的酒店,文化多样性、艺术氛围和时尚感交织在一起。我们的地理位置就是我们的附加值;我们酒店可180度俯瞰巴黎全景。酒店处于活跃的文化和艺术活动中心,邻近卢浮宫(Louvre)、奥赛博物馆(Musee d’Orsay)、国立网球场现代美术馆(Jeu de Paume Museum)和巴黎歌剧院(Garnier Opera)等。对于这整个大家族而言,莫里斯酒店就是一个离散的宫殿。真正让人难以置信的是我们的员工也是如此,你真的可以察觉到这一点。
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       Florie,你认为你的未来会如何?
- v$ `5 u0 v0 K# t& M# f0 }: L       现在,我正在展开我在2013年计划的所有事情。之后,我会继续学习,我想要感谢与我一起工作的所有人。我计划做什么呢?太多事情了!但是生活总是充满意外。但是我非常确信的是,我将会继续热爱自己在人力资源部的工作。$ R4 \( x0 P( J' B( Y& J$ p

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 楼主| 发表于 2014-7-25 15:18:38 | 显示全部楼层
FLORIE LECHAPT, FROM ONE REVELATION TO ANOTHER
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( t8 \* P/ d; X& G- vWhat is so great about our Vatelien Success Stories is that we’re able to realize how much Vatel alumni love their jobs and are able to convey this passion.  ; `) {! \# J. a! }
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For example, in this Success Story, where Florie Lechapt, a Vatel Paris 2009 alumnus tells us her story and presents her job as the Training and Recruitment Manager in the Parisian Palace, Le Meurice.  
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What made you want to attend Vatel and what are some things you remember about Vatel?   I1 M" y" Z6 s, l2 J8 }: t

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8 n) D/ Z' G0 z0 _3 _5 rAfter a two-year vocational degree in a completely different field, I decided to go to London to improve my English. I had planned on staying for three or four months, but I discovered a new passion over there. It just took me a few days to get a job in a fantastic Iberian restaurant, Eyre Brothers.
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I really loved learning about table arts and waiting on customers. I stayed a bit over a year in England and came back to France ready to go back to school for a degree in hotel and tourism management.
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& [/ A8 R  j2 P* H+ \What Vatel had to offer was really interesting. If you do the Foundation Year, you can validate your knowledge in order to continue with a two year Master’s Degree. This was exactly what I had been looking for and so I applied immediately. And that’s where it all began.
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) Y, z. `+ [. _3 @% d) }% dWhen I started Vatel, I quickly realized that the field I had chosen was completely different from anything else I knew about. You learn how to work properly, with self-discipline and courses are totally in line with the hospitality market demand.
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: U7 i+ ^; `/ e# DWhat internships did you do in school? In which departments?
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1 g7 d/ w/ A7 ^" t, ~! qFor my Foundation year, our first internship had to be abroad. I wanted to experience a new culture, so I went to Ireland in a five-star hotel, Adare Manor: a magnificent Golf Resort near Limerick. It was an internship in the restaurant, very physically and mentally trying. Working conditions were difficult. We were asked to do a lot.  But this experience allowed me to better apprehend the reality of our field, and helped me mature., {6 l' g+ O8 \! }: C

* J( c  [) T2 D& wFor the first year of my Master’s degree, I decided to go to a totally different kind of hotel; the Hotel du Golf, a three-star hotel in Lacanau-Ocean, in France, and work at the Front Desk. I learned about the accommodations department, but what was the most interesting for me, is that we had to have many different skills because the hotel was a small one, with only 50 rooms. I loved doing so many different things., s8 c2 ?. F) L( x) x- x
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And in my second year Master’s Degree internship, we had to specialize, and of course do an internship that corresponded to this. I decided to work in Human Resources. I was attracted by everything concerning catering, but I thought that a more ‘functional’ internship would really give my resume an added value; that it would add administrative skills to an operational function. And I did this internship in a Parisian Palace: The Meurice.
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9 _6 w. `6 Y, U- ~# b. oAnd you haven’t left the hotel since then?
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( u, r' U3 X- |+ C* `! G6 WNot exactly.  I learned a lot from this internship and decided to keep on working in this field that I really liked. After my internship I started to look for on opportunity to work as the HR Assistant in a hotel. Right after I had finished my internship, I was hired as the Recruitment and Internal/External Communication Assistant for two four-start Resort Hotels in Marne-la-Vallée.
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The Meurice still remained really important for me and I always thought I would go back there one day, when I had more experience.  Almost two years after I had finished my internship, I was contacted for a new opportunity by the HR Coordinator with whom I had previously worked. A job had just been created, quite a specialized one in fact: Kitchen and Pastry Human Resources, concerning about 80 employees.+ Z4 }1 p) u% d
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# E* z7 S( ~$ \* ]* Q; c) X% QSo today what does your job consist in?
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1 V* O- r7 z2 ~" x. Z" YI’ve been the Training and Recruitment Manager for over a year now. My daily work is divided into two categories: internal for The Meurice and external with Dorchester Collection.! [: q. p8 y& d; t6 _' ]/ x

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Internally:0 v7 w/ N. d$ W/ w! X4 M
- I’m in charge of increasing the skills our employees have (Training Program, French DIF and CIF individual training, etc.). I’m also responsible for making sure that everyone’s needs are perfectly in line with the quality level we want to meet in our hotel. I research training organizations, manage the budget, take care of all administrative logistics and do some internal training myself, etc.) e: ?3 k5 _' r! [( j* O7 i
- I’m in charge of Recruitment for the Kitchen and Pastry and I help our HR Manager in his functions: participating in trade fairs, putting job vacancies on line and interviewing for jobs.) @7 n, p2 T6 |+ T; s- u3 K* q
-  I’m also responsible for School Relationships for The Meurice: presentations and recruitment, visiting schools and designing communication tools.
/ P' T7 @* s( H' v- Last but not least, I’m in charge of internal communication focused on values our Collection embodies, and consequently create monthly events with the restaurant for our personnel., F, W3 x8 t# X* n, [
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) y) \; w3 }5 \, |/ }. AExternally:
/ E4 k( F7 M2 S9 {' t, \! F- I help write the training programs for the whole Dorchester Collection Academy, and then I’m the trainer at the hotel (over 15 modules).+ V0 s) O; E) t7 e$ S0 A; ?/ L
- I represent Parisian hotels for the Collection when we visit foreign hotel management schools.
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What differentiates the Meurice from other Palaces?
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The Meurice is a unique hotel where cultural diversity, an artistic environment and fashion are intertwined. Our location is our added value; we have an exceptional 180° view over Paris. Located in the middle of a neighborhood that is full of cultural and artistic activity, with the Louvre, the Musee d’Orsay, the Jeu de Paume Museum, the Garnier Opera, etc., the Meurice is a discrete Palace for the entire family. What is really unbelievable is that our employees have these personality traits too, and you can really notice this.% F, ^& J/ B. ]+ F2 q

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3 ]2 b7 o! U1 }% _What do you think the future holds for you, Florie?- z% ?( n& d: v: P: n& s
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Right now, I’m rolling out everything I drew up in 2013. Then, I’ll continue learning, thanks to everyone I work with. What I’d like to do? So many things! But life is always full of surprises.  What I’m sure of though, is that I’ll keep on loving working in the HR department.
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